FAQs

No. Your contract with seakr means that all of your care needs that are provided by us should be booked through us. Just give us a call to discuss your needs, we would love to hear from you with any questions you may have.

Yes. We also provide carers for those in receipt of Direct Payments. Our carers are very flexible and can help you with a wide variety of support to help you live a full, healthy and independent life.

We and your carer will agree on their rate of pay. Taking trips out and about may be important to you and the costs associated (if any) are also to be agreed between you both.

Our carers live in your neighbourhood and you might even recognise them when they come along to introduce themselves to you as your carer. WE background check each and every candidate and check their experience and training before they are accepted as a seakr carer. You can rely on them to become your friend.

Just call us if there is a change to your usual care plan delivery. Of course, we would love to hear from you with any other thoughts, comments or ideas you might have to improve your care.

Each seakr carer is part of a cluster of trusted and trained carers supported by your care ambassador. Your Care Ambassador will have already discussed with you what will happen in the event that your usual carer cannot attend. Another member of your seakr carer team that is already known to you, will step in to care for you.

At your request, your local seakr Care Ambassador will visit you to perform a risk assessment, understand exactly what you need and when, and answer all of your questions. They will check that you are happy with your care plan and arrange for you to meet your seakr carer team ahead of care delivery to you.

Just give seakr a call, or ask your relative to contact us for a chat about your care needs. We are a friendly bunch and here to help you the best way we can.

Between £12 and £25 per hour, dependent upon the type of care you need. This will be a matter for you, your family and your carer to discuss and agree upon.

No, but we believe that carers and those that need care deserve a better way to find and trust one another. So we started an introductory service in 2016. Our carers are all vetted and trusted. They meet up regularly and form a support network for their clients. They choose their hours, their pay and how far they travel and love the idea of keeping fit whilst playing a valuable role in their local area, helping others.

You work as part of your Care Cluster, supported by a Care Ambassador. this cluster offers you support to cover times you cannot work. Your Care Ambassador is your main contact to support these times and will help you arrange the cover.

seakr have set 12 mandatory modules/learning sessions that need to be evidenced via valid certificates. We offer these as free on line training that you can access if required and can be completed within 5-6 hours in total or broken down over a longer period. They are modules such as Confidentiality, Privacy & Dignity, Health & Safety and Managing Risk. During the face to face interview, this is looked at in detail, to determine the level of refresher training required.

Usually this can take around 2 weeks – the length of the DBS check clearance is usually the deciding factor. If you have a valid DBS, and references can be returned quickly, then your start date can be sooner. This will be clarified during your face to face interview.

This will depend on the type of client, the hours and location you wish to work in. We keep you fully updated on each client looking for support, that match your criteria so you can start working with your clients as soon as that match is made.

There is a cost to you for your DBS check of £59 (If you do not have a valid DBS within the last 12 months). Your insurance indemnity insurance is around £89 per year. These are your initial costs to get started.

seakr will match you with your clients and also provide the training you need. We will complete all the background checks required and guide you through the self employed process. seakr Care Ambassadors are with you all the way too, to guide and support you at any time. They are there to cover for you when you cannot be there for your clients and to offer you peer support.

We talk you through all the steps in our Introductory Events. There are 3 main steps to becoming self employed – HMRC registration, Insurance cover and a seakr ‘self-employed’ folder to keep you organised. Accountancy services may be of help to you, who can do all this for you. There are many benefits of being self employed too.

You set your own hourly rate dependent on your experience and the type of care package you take on. seakr will help guide you through this, and usually is between £10 – £17 per hour.

You invoice seakr each week, for the hours you have delivered to your clients and seakr pay you weekly within days of the work you have delivered based on the agreed hourly rate per client.

seakr will match you to the right clients who need the type of skills and experience you have. You choose the care packages you wish to take, with guidance from the seakr team and your Care Ambassador. By keeping us up to date with your needs and availability, we can keep you as busy as you choose.

No, instead of employing and controlling, we support our carers to become self-employed – we provide steps to get you there easily, and understand the benefits of being in control of your work/life balance. You set your hourly rate, the hours you want to work, the locations you wish to work in and the type of support you wish to offer to others. We will introduce you to an accountant to help with all of this, so that you can concentrate on taking good care of your clients.

We have a simple validation process which will be explained to you when you call us. Approved training is provided free of charge. Our carers meet at monthly workshops  which you are very welcome to attend, to find out more about the seakr community, how to join the team and why we are different. Find out at these events if care work is for you.

We believe that carers and those that need care deserve a better way to find and trust one another. So we started an introductory service in 2016. Our carers are all vetted and trusted. They meet up regularly and form a support network for their clients. They choose their hours, their pay and how far they travel and love the idea of keeping fit whilst playing a valuable role in their local area, helping others.